The following areas of Camping World Stadium provide access:
Sensory accessibility resources and dedicated sensory rooms are available inside Camping World Stadium. Visit the guest services booth, located just inside Gate A, for more information.
Additionally, Camping World Stadium has the following available for people with disabilities:
A courtesy cart service is available to mobility impaired fans from designated areas surrounding Camping World Stadium. The carts will only transport to FanFest on Tinker Field prior to the event or directly to the gates once gates open.
There is a main mobility hub tent on the east and west of the stadium with wheelchair service to gates.
Due to heavy pedestrian traffic post game, cart service will be suspended for 30 minutes at the end of 4th quarter. However wheel chair services will continue at Gates C and D to the main mobility hubs. Cart Service will continue until one hour post game.
Florida Citrus Sports Account Manager is your one-stop shop for all online account management! You are able to manage your tickets online and make the most out of your membership tickets. Renew and pay your season ticket invoice, edit and update your account contact information, forward tickets via e-mail, reprint lost/stolen tickets, post tickets for sale, purchase additional regular season tickets and access event presales.
For more information on managing your tickets, please see “Mobile Ticketing”.
ADA seating is along the Sideline Goal areas at the Field level (100 sections) and all around the bowl at the Plaza level (P sections).
Tickets for patrons with disabilities may be purchased through the Amway Center box office, by phone through Ticketmaster at 800.745.3000 or on Ticketmaster.com. ADA tickets can be found on Ticketmaster.com in the same place general seating tickets are sold. To locate ADA seating, first click on the “Filters” button on the right side of the page and toggle on the ADA Icon ().
Camping World Stadium welcomes guide or assistance dogs utilized by disabled or visually impaired persons. All other animals are prohibited.
All bags that are permitted inside the venue will be subject to a search by staff. Guests with prohibited items will be asked to return them to their vehicle prior to entering the venue.
See “Clear Bag Policy” for full details on what bags are permitted inside Camping World Stadium.
Also, see “Stadium Entry Procedures” for more information on security and safety protocols when entering the venue.
The Camping World Stadium box office is only open on event days. The box office is located between Gate A and Gate F (Massey Services) and opens two (2) hours prior to the start of the event. Will Call is also located at the box office.
On non-event days, please visit the Amway Center box office located at 400 W. Church Street. Hours of operation for the Amway Center box office are Monday through Friday from 9 a.m. – 6 p.m. You can also call the box office at 407.440.7900. The Amway Center box office accepts cash, Visa, MasterCard, American Express and Discover.
Cameras with detachable lenses and/or lenses 6 inches or longer are not permitted in the stadium.
Charter bus parking is made available on an event-by-event basis and sold through Florida Citrus Sports. Guests who will be utilizing public downtown bus transportation can ride the free game day shuttle to the stadium. To view available parking info and sign up for the bus parking waitlist, please visit our Game Day page.
Children who have reached their second birthday by the date of the event must have a ticket for entry.
To provide a safer environment for the public and significantly expedite patron entry to Camping World Stadium, a ‘clear bag’ policy will be implemented at the below upcoming events. This policy limits the size and type of bags that may be brought into the stadium.
We strongly encourage patrons to not bring any type of bags, but have outlined which types of bags are permissible.
Patrons will be able to carry the following style and size bag, package, or container at stadium plaza areas, stadium gates, or when approaching queue lines of fans awaiting entry into the stadium:
An exception will be made for medically necessary items after proper inspection at a gate designated for this purpose.
Prohibited items include, but are not limited to:
Patrons will continue to be able to enjoy their tailgate activities in the parking lots and to do so with greater safety and the knowledge that their entry into the stadium will be smoother and faster. They also will continue to be able to carry items allowed into the stadium, such as binoculars, cameras, and smartphones.
Florida Citrus Sports and Orlando Venues are committed to providing a superb, memorable and exciting experience in a safe environment for all of our patrons. Anyone interfering with the event or disturbing other guests may be escorted from the stadium and could be subject to prosecution.
CAMPING WORLD STADIUM RULES & REGULATIONS
Camping World Stadium is committed to creating a safe, comfortable and enjoyable experience for all fans, both in the stadium and parking lots. The following is a list of behaviors that will not be tolerated:
For many patrons, eating stadium food is a cherished part of the game day experience. With that in mind, Camping World Stadium will continue to offer great-tasting traditional food staples like hamburgers, hot dogs, pizza, chicken tenders and nachos while also offering more exciting culinary options like mojo grilled chicken, beef or chicken tinga tacos, sausage poboys, local beer-braised brats and BBQ pulled pork sandwiches. We’ve also added gluten-free options to the menu.
No matter where you are in the stadium there are also numerous beverage options on tap including bottled water, soda, domestic & imported beer, wine, liquor and energy drinks. Please note, it is standard policy to remove bottle caps from any bottled beverages. In some instances, shows will request pour-only, in which case all beverages will be poured into cups and served to patrons.
Concession stands like the Central Grill, Rio Grande Tex Mex and Tangerine Tap along with numerous mobile carts are strategically placed on both concourse levels and in the Club spaces so you won’t to have to travel far to quench your thirst or fill your stomach. The Camping World Stadium has 28 permanent concession stands with 14 on the Field level concourse, 6 on the Plaza Level and 8 on the Terrace level. In addition, numerous beverages and snacks are offered by mobile vendors inside the stadium.
As part of our mission to keep our guests and staff healthy this season, Camping World Stadium will be a cashless venue this season.
Our team is here to help. Please visit our Contact Us page for all the ways you can connect with our customer support team.
As we continue to monitor the impact of Covid-19 on our community, health and safety guidelines may be updated pursuant to changes in CDC recommendations and other best practices. Any procedures or requirements in place are for the well-being of all guests, and will be subject to change through event day. This may include protocols such as face coverings, social distancing and other appropriate measures.
Keeping the health and safety of our guests and employees at the forefront of everything we do, we will be following Camping World Stadium guidelines set forth by the Centers for Disease Control (CDC) as well as local officials and experts from AdventHealth. Additional information regarding policies at Camping World Stadium can be found on their Health and Safety Policies page below.
Public parking is available in surface lots and parking garages throughout Downtown Orlando. Maps and links for downtown surface lots and garages are available at DowntownOrlando.com.
Fans can take advantage of the free public shuttle to and from Camping World Stadium on event days. For more information on the game day shuttle, visit the “Shuttle” tab.
Elevators are located on the east side of the stadium by gate B and on the west side of the stadium by gate E.
Additionally, there are eight (8) escalators for public use. Escalators are available on each corner of the stadium (by gates A, C, D, and F) which provide access to the plaza and terrace level seating.
In the unlikely event of an emergency, Camping World Stadium staff will utilize the public address system to inform our guests of the situation and any instructions as applicable. All exits and emergency exits are posted with appropriate signage.
PLEASE NOTE: Stadium entry gates will open approximately two (2) hours before kickoff.
In the interest of guest and staff safety, a search process is required to prevent guests from bringing unauthorized and prohibited items into the stadium. Guests who refuse to submit to either visual or pat down searches will be refused entry. Security personnel will conduct these searches. The guest must throw the prohibited item in the trash or return the item to their vehicle. Search sticks may be used to move items around, if necessary. Any items in question should be removed by the guest.
Camping World Stadium will now require magnetic wanding for entry to all games. The magnetic wand is a non-invasive device that scans the body for prohibited items. If you decline screening for medical reasons or if a metal detector alert cannot be solved through inquiry or physical inspection, a physical pat-down might be necessary.
Due to this new policy, it is recommended to arrive at least 15 minutes earlier than your normal arrival time. Your patience and assistance is appreciated while we work through this process in order to keep Camping World Stadium a safe environment for all of our guests.
The primary first aid office is located on the field level by Gate C across from section 113. There are also roving medical staff throughout the stadium during events.
Guest Services is located on the north end of the stadium, just west of the North Box Office.
During events, patrons can text CAMPING to 69050 followed by their location and issue and a support agent will be in contact with them to help resolve the issue.
Lost and Found is located at the Camping World Stadium security office near the south loading dock. Please callfor more information.
See “Stadium Entry Procedures”
Mobile Lockers will be available outside of Camping World Stadium at the corner of Church St. and Rio Grande Ave. for attendees to store items not permitted inside the stadium if needed.
Mobile ticketing greatly improves the fan experience at Camping World Stadium by making stadium entry quick and easy. The ability to manage your tickets from your smartphone will provide a more convenient experience, while drastically prohibiting the risk of counterfeit tickets.
Please visit our Mobile Ticketing Guide for full step-by-step instructions on how to access, sell and transfer your mobile tickets for Florida Citrus Sports events at Camping World Stadium.
If you purchased your tickets through Ticketmaster, please click here for instructions on how to access your mobile tickets.
A courtesy cart service is available to mobility impaired fans from designated areas surrounding Camping World Stadium. There is a main mobility hub tent on the east and west of the stadium with wheelchair service to gates. Cart Service will continue until one-hour post-event.
Camping World Stadium is owned by the City of Orlando and operated by Orlando Venues. Florida Citrus Sports is a primary tenant of the building and operates certain events in the stadium including, but not limited to, the Vrbo Citrus Bowl, Cheez-It Bowl, Citrus Bowl and Camping World Kickoff.
For stadium-related inquiries, please contact Orlando Venues.
On game day, all stadium parking lots are manned and reserved for permit parking, recreational vehicles, chartered buses, and disabled parking. Parking lots open at 8:00 a.m. on gameday. Fans are encouraged to use the City of Orlando’s downtown shuttle service on game day if they do not have a parking permit. Visit our Game Day page to purchase your parking pass today.
To ensure the safest environment possible, the City of Orlando, Florida Citrus Sports and Camping World Stadium prohibit the following items from being brought through the gates of the stadium. Please check event specific guides for any additional items prohibited by the event promoter/organizer. Mobile Lockers are available on an event-by-event basis outside Camping World Stadium at the corner of Church St. and Rio Grande Ave. for attendees to store items not permitted inside the stadium if needed.
There is a strict no re-entry policy this season at Camping World Stadium. Once you exit through a gate, you will not be allowed back into the stadium.
All sales for the Citrus Bowl are final and there are no refunds or exchanges allowed unless otherwise noted.
Camping World Stadium reserves the right to remove any patron that is deemed disruptive or abusive to other patron, staff, athletes, coaches, performers and/or officials.
See “Code of Conduct” for full stadium rules and regulations.
Camping World Stadium has 75 restrooms – 25 on the Field level, 32 on the Plaza level and 18 on the Terrace level.
The designated Ride Share pick-up and drop-off location is at the Jones High School Admin Lot on Rio Grande Ave.
Seat cushions that have pockets, zippers, compartments or covers are not permitted. Seat cushions that have rigid frames are not permitted. Soft, flexible seat cushions without pockets may be carried into the stadium.
See “Prohibited Items” for clarity on approved seat cushions permitted inside Camping World Stadium.
The seating rows in Camping World Stadium start at ‘A’ and continue through the alphabet as the rows ascend further from the field. Once the alphabet is finished, it starts over in double letters (AA, BB, CC, etc.) until the section is finished. The seat numbers start at the lowest possible number on the left side of the row and increase by one each seat until the end of the row. A static stadium map is below for your convenience.
Visit downtown Orlando before and after the game and take advantage of the free, quick and easy game day shuttle to and from the stadium. Full information regarding free public transportation to the stadium can be found on our Game Day Page.
The SEC team will be on the east sideline and the Big Ten team will be on the west sideline.
Signs smaller than 11″x17″ are allowed to be brought inside Camping World Stadium. Signs larger than 11″x17″ or that contain indecent or derogatory comments/images, political statements or commercial references are not permitted.
See “Prohibited Items” for a full list of items not allowed inside the venue.
Smoking is not permitted inside Camping World Stadium at any time. No exceptions.
Designated smoking areas outside of the seating area are available and are subject to change.
Strollers are permitted into the stadium but must be checked into guest services near section 148 (north box office).
Tailgating is allowed in all Camping World Stadium lots EXCEPT Jones High School. Please visit Camping World Stadium’s website for full Tailgating Policy.
Through Florida Citrus Sports Foundation’s Dream Ticket Clearinghouse, ticket holders may donate their unused tickets to economically disadvantaged children in the Central Florida community, and in the process, you may receive a tax deductible charitable donation. To take advantage of this program, contact the Florida Citrus Sports Foundation at 407.423.2476.
For single-game ticket, premium seating, suite rentals, student tickets, ADA seating and group tickets sales to the Citrus Bowl, please visit our Tickets page.
On the day of an event held at Camping World Stadium and/or Tinker Field, and during the twelve-hour periods immediately preceding and following any such event, it shall be unlawful for any person to exhibit, offer for sale or sell any service, merchandise, object, food or drink on or from any of the following streets and the sidewalks and public rights-of-way adjacent thereto:
(1) W. Anderson Street, between S. Rio Grande Avenue and S. Orange Blossom Trail;
(2) Carter Street, between S. Tampa Avenue and S. Orange Blossom Trail;
(3) Central Boulevard, between S. Dollins Avenue and S. Orange Blossom Trail;
(4) W. Church Street, between S. Dollins Avenue and S. Orange Blossom Trail;
(5) Colyer Street, between S. Rio Grande Avenue and S. Orange Blossom Trail;
(6) State Road 408 (East-West Expressway), between S. Dollins Avenue and S. Orange Blossom Trail;
(7) W. Jackson Street, between S. Dollins Avenue and S. Tampa Avenue;
(8) Long Street, between S. Tampa Avenue and S. Orange Blossom Trail;
(9) S. Nashville Avenue, between W. Central Boulevard and Long Street;
(10) S. Norton Avenue, between W. Central Boulevard and Colyer Street;
(11) S. Rio Grande Avenue, between W. Central Boulevard and Carter Street;
(12) W. South Street, between S. Dollins Avenue and S. Orange Blossom Trail;
(13) S. Tampa Avenue, between W. Central Boulevard and Carter Street;
(14) W. Pine Street, between S. Dollins Avenue and S. Orange Blossom Trail;
(15) W. Dollins Avenue, between W. Central Blvd. and W. South Street;
(16) S. Orange Blossom Trail, between W. Central Blvd. and Carter Street;
(17) S. Lakeland Avenue, between W. South Street and State Road 408.
Umbrellas are not permitted inside Camping World Stadium. It is recommended to bring a light poncho in the event that it should rain. Please see “Prohibited Items” for a full list of items that are not allowed to be brought inside the venue.
Weapons of any kind are not permitted inside Camping World Stadium. Licensed law enforcement officials attending the event as a guest are also prohibited from carrying weapons.
See “Prohibited Items” for a full list of items that are not allowed inside the venue.
The Citrus Bowl is played “rain or shine”. We recommend that you bring a light poncho, in the event that it should rain, as umbrellas are not permitted into the stadium.
Wheelchairs are allowed inside Camping World Stadium. Please note that there is no place to store wheelchairs once inside the stadium. Please see “Accessibility” for more details regarding on-site assistance for disabled individuals.
Significant upgrades have been made for Wi-Fi coverage in the stadium. Complimentary Wi-Fi is made available to patrons attending events in Camping World Stadium. Simply connect to CWSGuestWiFi. No password required. Agree to terms and conditions and click ‘continue’.
Will call tickets purchased through Ticketmaster can be picked up at the Camping World Stadium North Box Office, which typically opens two hours prior to the start of the event.
Player/Team Guest Will Call is located at the North Roll-Up Gate located near the box office on the north end of the stadium.
See “Box Offices” for more information.
Keep up to date with all of the news from the Citrus Bowl including event information, presale opportunities and more.